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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mark burkett

May 8, 2026

5  out of  5
rating by mark burkett
"Very helpful and friendly staff! Marcus did a great job of explaining my coverage choices. I highly recommend them"
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Aras B

April 22, 2026

5  out of  5
rating by Aras B
"They helped me find a great rate and made the whole process easy. Very responsive and helpful whenever I had questions."
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Leopoldo Meneses

April 16, 2026

5  out of  5
rating by Leopoldo Meneses
"Excellent service!s"
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Steve Huntley

April 14, 2026

5  out of  5
rating by Steve Huntley
"Jessica's team is the best!"
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jose angel arias gomez

April 2, 2026

5  out of  5
rating by jose angel arias gomez
"Soy cliente desde hace varios años y la experiencia es cada vez mejor. Excelente atención al cliente y siempre tienen la mejor disposición para aclarar tus dudas , Jessica, carolina y todo el team son excelentes, recomiendo esta oficina ampliamente y espero seguir siendo su cliente por muchos años"
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FIDEL CORTES

April 2, 2026

5  out of  5
rating by FIDEL CORTES
"Siempre son muy diligentes y amables."
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Aly DM

March 27, 2026

5  out of  5
rating by Aly DM
"Leo is incredible. I have been having a issue with my current insurance and call after call have not been able to get the information I needed. I had the absolute pleasure of Leo helping me resolve this issue. He was patient and so considerate. Its rare to find customer service so genuine and helpful. 10/10 🌟"
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Paula Morrell

March 26, 2026

5  out of  5
rating by Paula Morrell
"Leo has been the best State Farm agent we have had the pleasure to work with. He is extremely knowledgeable and competent at his job, and always willing to help."
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Fulvio .Abbate

March 25, 2026

5  out of  5
rating by Fulvio .Abbate
"Leo helped me with all questions I had for him. His service is truly exceptional!!! A+++"
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Rossana Proietti

March 18, 2026

5  out of  5
rating by Rossana Proietti
"We love Jessica Alvarez agency. Every time we need something they answer quick and professional. All our questions are answered detailed. We recently spoke with Leo, and his customer service was exceptional. Thank you for helping us!"
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Ligia Fortoul

January 9, 2026

5  out of  5
rating by Ligia Fortoul
"Excellent service highly recommended!!!"
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C C

December 15, 2025

5  out of  5
rating by C C
"Amazing service and was able to explain that my grandmother needed a new policy and got me the best quote. And I referred her!"
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Garrett Larson

November 26, 2025

5  out of  5
rating by Garrett Larson
"Jessica Alvarez and her team member Chris were courteous and professional. They helped us with a customer who has college student in FL and needed guidance with insurance in an unfamiliar state. They took care of our customer and made sure they were comfortable and understood the differences of their new policies. Would certainly recommend Jessica and her team!"
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Lucia Giraldo

November 4, 2025

1  out of  5
rating by Lucia Giraldo
"Customer service is terrible and they just treat you nice when you are subscribing a policy with they. After that, they don’t care anymore. They are not a good alternative."
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Viviana M.

November 4, 2025

1  out of  5
rating by Viviana M.
"Absolutely the worst company ever. They have been retaining the money for an insurance that was paid by my lender and I cancelled and I request the check since September and they keep saying they will send it over and they don’t do it. This should be illegal. I’m in big trouble with my lender as they are requesting to cover the negative balance on the escrow. Go to a bigger company not small agency. Customer service is terrible."
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C Alexis

October 20, 2025

5  out of  5
rating by C Alexis
"They have been very helpful and transparent with their services. I love the friendliness of their agents. I can count on them to answer any questions I ask. They are a lot of insurance companies out there but I'm glad I chose the right one!"
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Mel J

October 10, 2025

5  out of  5
rating by Mel J
"I've had a positive experience with this team (Miguel is who I've mainly spoken with) and am happy they were able to get my insurance lowered from my previous policy."
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with Jessica Alvarez State Farm Insurance Agency. Jessica and our team are dedicated to providing excellent service and support, and your satisfaction means a lot to us. If you ever need assistance in the future, please don't hesitate to reach out. Thanks again for choosing us!"
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Annette Raia

October 8, 2025

5  out of  5
rating by Annette Raia
"Friendly and helpful. Everyone is knowledgeable and courteous"
We responded:
"Thank you for your wonderful review! We're so glad Jessica Alvarez and our team at State Farm could assist you with your renter's insurance. Providing exceptional service is our top priority, and your feedback truly motivates us to keep doing our best. We appreciate your trust and look forward to serving you again whenever you need us!"
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Tickner Design

October 7, 2025

5  out of  5
rating by Tickner Design
"I needed to add my 2013 Toyota Tacoma to my existing insurance account. I was able to do all of this with ease through my phone and the assistance of my incredible State Farm agents! They are the best!"
We responded:
"Thank you for your fantastic review! We're delighted to hear that Jessica Alvarez State Farm agency provided you with excellent service for your auto insurance needs. We strive to offer personalized coverage options and reliable support to keep you protected on the road. If you have any questions or need assistance with your auto insurance policy in the future, please don’t hesitate to contact us. We appreciate your trust and look forward to helping you stay protected!"
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Juan Carlos Ariza

August 27, 2025

5  out of  5
rating by Juan Carlos Ariza
"Tomas Isoardi helped us with our insurance for our cars. He was great, honest and very open to answer any question I had. Totally recommend."
We responded:
"Thank you for your feedback Juan Carlos, our team at Jessica Alvarez State Farm is excited to serve all your insurance needs"
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Norma Matos

August 14, 2025

5  out of  5
rating by Norma Matos
"Soy clienta por casi 10 años . Muy agradecida con Jessica y todo su equipo de trabajo. Excelentes profesionales. 🤗❤️🙏"
We responded:
"¡Muchas gracias por tu amable reseña! Nos alegra saber que tu experiencia con Jessica Alvarez y nuestra agencia de State Farm fue excelente. Jessica y todo nuestro equipo estamos comprometidos a ofrecerte el mejor servicio y la cobertura adecuada para tus necesidades. Si en el futuro necesitas ayuda con tu seguro, no dudes en contactarnos. ¡Agradecemos tu confianza y esperamos seguir apoyándote!"
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Gloria Quintana

August 10, 2025

5  out of  5
rating by Gloria Quintana
"En la agencia de Jessica Alvarez la atención a los clientes es totalmente personalizada. Tanto el personal en general y la misma Jessica están al pendiente de todos sus clientes siempre brindándonos la mejor atención y el mejor servicio. Si estás buscando cualquier tipo de seguro, este es el mejor lugar."
We responded:
"¡Gracias por tu excelente reseña! Nos complace saber que Jessica Alvarez y nuestra agencia de State Farm pudieron ayudarte con tus seguros de auto, hogar y vida. Nuestro objetivo es ofrecerte las mejores opciones de cobertura y ayudarte a aprovechar los ahorros al combinar tus pólizas en un paquete.¡Agradecemos tu confianza y estamos aquí para apoyarte siempre!"
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Zulmary Garcia

August 8, 2025

5  out of  5
rating by Zulmary Garcia
"Jessica is the best.
I’ve been with Jessica for 6 years now, and I completely trust her. Every insurance policy I have is through her because I know I’m in good hands. Her team is amazing and always available when I need them and incredibly knowledgeable. If you’re looking for an insurance agent, I highly recommend Jessica’s agency. You won’t regret it!!"
We responded:
"Thank you so much for your kind words! We’re truly grateful for the trust you’ve placed in Jessica Alvarez Insurance Agency. It’s always our goal to provide personalized service and make sure you feel supported every step of the way. Your feedback means the world to us, and we look forward to continuing to be here whenever you need us!"
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alejandro galavis

August 8, 2025

5  out of  5
rating by alejandro galavis
"Excellent costumer service."
We responded:
"Thank you Alejandro for your valuable feedback. We’re glad we’ve met your expectations in managing your auto and life insurance and look forward to continue growing with you! Your neighbors at Jessica Alvarez State Farm. "
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Judith Perez

August 3, 2025

1  out of  5
rating by Judith Perez
"Please don’t waste your time looking home insurance with them. Been with them for a while and at the time to change home insurance, I’ve submitted the requirements and it took more than 5 months to get an answer and the excuse was that they didn’t receive a response of the insurance company, system was always down or still waiting response. I always had to call to get an update, they never called me. Everytime I call the rep was always busy on the phone and will call back but almost never did. When finally after 5 months got an answer of a better policy price with another insurance, did the 4 point inspection and apparently all of a sudden the rep said it wasn’t available anymore so the inspection was in vane and money wasted. So had no choice that to keep the original insurance. Can’t wait to finish paying the house to be done with them. No empathy whatsoever."
We responded:
"Judith, we’re sorry to hear that your experience didn’t meet your expectations. Our team had multiple communications via email to explore ways to help you save money and find the right coverage for your needs. Our goal is always to be supportive, transparent, and to deliver value to every customer. We appreciate your feedback and are very sorry our efforts didn’t meet your expectations. We are available if you'd like to continue the conversation or give us the opportunity to better serve you. Thank you for being our customer at Jessica Alvarez Insurance Agency."