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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alfredo Rubio

April 11, 2025

5  out of  5
rating by Alfredo Rubio
"Excelente quiera cobertura la recomiendo"
We responded:
"Thank you Alfredo for your feedback, for any additional insurance needs please reach us at 954-532-5090."
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T.D. H Gonzalez

April 10, 2025

5  out of  5
rating by T.D. H Gonzalez
"I've been insured now with Jessica Alvarez office for About 8 years now yes it's State fam but it's more than a insurance company you will be treated so good like if you're family members here when and if you have a problem hopefully not but they will help you make sure you get everything you need to get you back to normal here you definitely get what you're paying for and more couldn't be any happier with a agency that cares about their customers"
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why not king

April 10, 2025

5  out of  5
rating by why not king
"Very fast service and the price is right. Jessica and her team are great and knowledgeable."
We responded:
"Thank you so much for the great feedback! We're glad to hear you are happy with our fast service and pricing on your insurance. Our team truly appreciates the shoutout. We're always here when you need us at Jessica Alvarez State Farm!"
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Frank Carbonara

April 8, 2025

5  out of  5
rating by Frank Carbonara
"State Farm Great Car Insurance to go to they really helpful people"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. At Jessica Alvarez agency we are committed to providing excellent service and ensuring that our clients have the right insurance coverage for their needs. If you ever need assistance with reviewing or updating your policies feel free to reach us. Thank you for choosing Jessica Alvarez State Farm."
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Laddy Montero-Marte

April 3, 2025

5  out of  5
rating by Laddy Montero-Marte
"I had an amazing experience working with Miguel at Jessica Alvarez State Farm Agency! From the start, he was professional, knowledgeable, and truly took the time to understand my insurance needs. He patiently explained all my options and helped me find the best coverage at a great rate. His responsiveness and willingness to go the extra mile made the entire process seamless and stress-free. If you’re looking for a reliable and trustworthy agent who genuinely cares about his clients, Miguel is the one to call! Highly recommend!"
We responded:
"Laddy, thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience with us. Our team puts in tremendous effort to deliver exceptional service, and we’re especially proud of our associate Miguel. His commitment, expertise, and positive attitude truly make a difference, and we feel fortunate to have him on our team. We wholeheartedly agree that protecting what matters most to our customers is our top priority and I’m glad it shows. We’ll definitely share your compliments with Miguel, and we look forward to making your insurance experience seamless and stress-free for you and your loved ones!"
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Jessica Roman

April 1, 2025

5  out of  5
rating by Jessica Roman
"Paulina Paulino is amazing! Super helpful, patient, and always answer all my questions. She made the whole process easy and stress-free. Highly recommend!"
We responded:
"Jessica, we appreciate your feedback and are delighted to hear that your experience with Paula has been satisfactory. Our goal is to make insurance easy and stress-free. We look forward to continuing to meet all your insurance needs at Jessica Alvarez State Farm."
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Jordan Cohen

April 1, 2025

5  out of  5
rating by Jordan Cohen
"Caroline was a pleasure to work with. Made the insurance process easy for what I expected to be so difficult. Totally recommend!!"
We responded:
"Thank you for your feedback Jordan! We understand insurance might not be the most exciting topic, but we’re thrilled to hear Carolina made your experience easy and enjoyable. We look forward to continuing to support you at Jessica Alvarez State Farm."
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Elianny Recio

April 1, 2025

5  out of  5
rating by Elianny Recio
"Paula Paulino was amazing! She answered all my questions and had a positive attitude all the time🤩"
We responded:
"Thank you for your feedback Elianny. We are glad Paula answered all your insurance questions and provided a positive experience. We appreciate your business and look forward to continuing to serve you at Jessica Alvarez State Farm."
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Ten Eleven Media

March 31, 2025

5  out of  5
rating by Ten Eleven Media
"So pleased and happy with my experience with Paula Paulino, she was patient and listened to all my concerns."
We responded:
"Thank you for your feedback! Paula is one of our best and we are thrilled to hear you feel heard and supported by our team. We look forward to growing with you at Jessica Alvarez State Farm."
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Lourdes Ocque

March 31, 2025

5  out of  5
rating by Lourdes Ocque
"Jessica and Carolina have been a pleasure to work with for all our insurance needs. They have been very informative and knowledgeable in their line of work. We are pleased with their guidance and how they have help us choose the best most effective policies for our needs. Would highly recommend this agency and their services !"
We responded:
"Thank you Lourdes for trusting our team to meet your insurance needs and provide the best fitting coverage. Your satisfaction means a lot to us and we appreciate having you as a good neighbor at Jessica Alvarez State Farm."
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Ursula De Mendiburu

March 31, 2025

5  out of  5
rating by Ursula De Mendiburu
"I am very pleased with this office. They were very professional and very knowledgeable. Everybody was very friendly and were able to help me with my insurance needs. I have added my teenager son to my policy and they help me find the best coverage for it. 100% recommende."
We responded:
"Thank you for your feedback Ursula! We’re so glad we helped you protect your teenage driver and provided youthful driver discounts. At Jessica Alvarez State Farm agency we look forward to growing with you and your family through every stage."
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Fotis Papamichael

March 31, 2025

5  out of  5
rating by Fotis Papamichael
"I couldn’t be happier with the service from Carolina Miller with Jessica Alvarez's State Farm Insurance Office! She took the time to understand my needs, explained all my options clearly, and found me the best coverage at a great price. Her professionalism, responsiveness, and genuine care made the whole process smooth and stress-free. I Highly recommend this office!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had a positive experience with Carolina, she’s truly phenomenal. Your feedback means a lot to us, and we’re excited to have the opportunity to continue serving you in the future. If there’s anything else we can do, don’t hesitate to reach out!"
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Simon Diaz

March 31, 2025

1  out of  5
rating by Simon Diaz
"I have been calling so many times, they told me that somebody is going to call me back and nobody return my calls.."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear about your experience, but we believe there may be some confusion, as we do not have a record of you being a customer. If you’d like to discuss this further, please feel free to contact us directly at 954-532-5090. We value all feedback and are committed to providing the best service to our actual customers."
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Shamika Laidley

March 25, 2025

1  out of  5
rating by Shamika Laidley
"Horrible Customer Service, they are very scripted every time I call the office. They do not take the time to listen to the individual need for the customer and provide a solution. You get read a script and thats it. I cancel my insurance over a month ago and sent the new binder because I got tired of the run around from Paula Paulino. My insurance increased drastically. Do you know I am still being charged for insurance I cancelled 😡. Highly DO NOT RECOMMEND!!!!! They will not address your needs. Insurance is supposed to relieve you not put you in STRESS!!!!!"
We responded:
"Thank you for sharing your feedback. We're truly sorry to hear that you had a negative experience with us. We always strive to provide the best service, and it’s disappointing that we didn’t meet your expectations this time. I appreciate the opportunity you provided today to address your concerns and achieve a resolution. Our team strives to provide personalized care to each situation and listen to questions and concerns when submitting any policy changes. We appreciate your feedback and take it very seriously as we continuously work on improving. Thank you for this growth opportunity."
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Milagros Belda

February 12, 2025

5  out of  5
rating by Milagros Belda
"I am so pleased with Marielena, great customer service, friendly and professional. She helped me a lot with my car and my son's too. Thank you Marielena for all your help."
We responded:
"Thank you for your feedback we look forward to growing with you at Jessica Alvarez Insurance Agency State Farm."
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Tasha Harris

January 13, 2025

5  out of  5
rating by Tasha Harris
"Everything went well Ryan was very helpful n patient with me HANDS DOWN THE BEST PERSON I EVER DID BUSINESS WITH!!!"
We responded:
"Thank you Tasha, we pride on our team and Ryan is one of our best. We appreciate your feedback and hope to keep providing our best service in regards to your insurance at Jessica Alvarez Agency."
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Jeffrey Albamonte

January 1, 2025

5  out of  5
rating by Jeffrey Albamonte
"Jessica and her associates have taken care me and all of my insurance needs since I've been with her. I highly recommend Jessica with State Farm to anyone with insurance needs. Thank you Jessica! ♡"
We responded:
"Thank you for your valuable feedback Jeffrey. We look forward to serving your insurance needs and providing all possible bundle savings to you and your family. Thank you for being part of our farmily at Jessica Alvarez Agency, you are appreciated."
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Renzo Herrera

November 24, 2024

5  out of  5
rating by Renzo Herrera
"Sure! Here’s a template you can use to write your review: --- ⭐️⭐️⭐️⭐️⭐️ I recently had the pleasure of working with Jessica Alvarez and her office for my home insurance policy, and I couldn't be more satisfied with the experience. From the very beginning, their customer service team was incredibly friendly and knowledgeable, guiding me through the process with patience and clarity. They took the time to understand my specific needs and tailored a policy that offered the best coverage for my home at a competitive price. I felt confident that I was making the right choice, and their transparency about the terms and conditions made everything easy to understand. When I had questions, their representatives were always quick to respond and provided thorough explanations. It’s evident that they genuinely care about their customers, which is a refreshing change in the insurance industry. I highly recommend Jessica and her team to anyone in need of home insurance. Their professionalism, attention to detail, and commitment to customer satisfaction truly set them apart. Thank you for making this process so seamless!"
We responded:
"Renzo, we are very grateful for your kind feedback. You have made our day and we look forward to continuing to meet your expectations. Please count on us to be here for any questions on your coverage, savings and more. From our team at Jessica Alvarez Insurance Agency, welcome to the good neighbors at State Farm!"
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Katia Enriquez

November 21, 2024

5  out of  5
rating by Katia Enriquez
"Marielena 💯 provided an excellent customer service and was very professional. I Will recommend this person for any of your insurance needs, you will be very satisfied."
We responded:
"Thank you very much for your feedback Katia. We appreciate you being part of Jessica Alvarez Insurance Agency at State Farm."
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Luis Layrisse

November 21, 2024

5  out of  5
rating by Luis Layrisse
"La mejor experiencia en la compra de seguros en USA hasta el momento. Marielena nos atendió muy bien, conoce bien los productos, nos asesoró con varias alternativas en la adquisición de nuestra póliza, cálida, amable y profesional."
We responded:
"Gracias Luis por compartir tu satisfaccion con la experiencia y la ayuda de Marielena. Nos complace ayudarte con todos tus seguros y esperamos seguir creciendo contigo en la oficina de Jessica Alvarez State Farm."
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Edwin Torres

November 20, 2024

5  out of  5
rating by Edwin Torres
"Very satisfied with state farm"
We responded:
"Thank you for your feedback!"
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Kelly Price

November 19, 2024

5  out of  5
rating by Kelly Price
"I had no idea that State Farm became so competitive in their pricing. Thanks to your team for taking the time to explain all my options and coverages so that I got a policy tailor fit for me and at a great price. Ryan and Nicholas are great assets to your team and it was a pleasure working with both of them."
We responded:
"Thank you Kelly, we look forward to delivering our best customer service and helping you receive the best value for your insurance for many more years. "
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Angelina Slobodenko

November 18, 2024

5  out of  5
rating by Angelina Slobodenko
"Nick has been amazing help ! Very great customer service and definitely talk to Nick to help with any questions ."
We responded:
"Thank you for your feedback Angelina we look forward to growing with you."
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inezedwardsinspires InspirationFitness

November 18, 2024

5  out of  5
rating by inezedwardsinspires InspirationFitness
"Thanks for the personal touch and follow-through! It really matters to me."
We responded:
"Inez we appreciate your business and we look forward to continuing to serve all your insurance needs at Jessica Alvarez State Farm Agency."
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POORAN

November 18, 2024

5  out of  5
rating by POORAN
"State farm is th way to go RT now, they EMPLOYEES are so helpful and vry nice over th phone ,I couldn't choose a better insurance company"
We responded:
"Thank you very much for your feedback, providing our best service is our main goal. "